Rock Hill, South Carolina Cayenta ERP System Specialist
This role focuses on managing and enhancing core City information systems/equipment within the IT Department. It involves data administration, analysis, and software development, particularly for ERP and utility management systems.
- Administer and maintain core City information systems/equipment.
- Manage core ERP and utility data systems within the IT Department.
- Independently work within IT teams, under limited supervision.
- Support and enhance core systems, applications, and security.
- Develop and implement new software systems to meet city’s needs.
- Collaborate with various departments and communicate activities.
- Bachelor’s degree in computer science or related field.
- Four years of relevant experience in system administration/analysis or related roles.
- Special certifications: Valid Driver’s License, CJIS Security Training.
- Desirable certifications: MCSE, RHCSA, etc.
- Strong knowledge of Microsoft products, SQL, VMware, etc.
- Proficiency in Windows/Linux server OS, Active Directory, LDAP.
- Excellent communication, problem-solving, and customer service skills.
- Subject matter expert on core systems like Cayenta and MDM/AMI.
- Manage utility databases, customize data servicing and reporting.
- Support third-party applications related to core systems.
- Upgrade, troubleshoot, and document systems.
- Implement upgrades and modifications.
- Evaluate new technologies and respond to user tickets.
- Maintain security profiles and manage VMware/backups.
- Provide technical support, training, and communication.
- Follow standards and cyber security protocols.
- Research process improvements and software integration.
- Attend customer service meetings as technical liaison.
- Collaborate with departments to meet ERP and utility needs.