Greenville, South Carolina Director of Network Operations

IT Network Operations Director


We are seeking an experienced and highly-skilled Network and Service Desk Director to join an innovative technology team. In this role, you will be responsible for overseeing and managing the network and desktop support teams – ensuring technology systems are reliable, up-to-date, and meet the needs of the company. You will also work closely with senior leadership to develop technology policies to be administered throughout the company.


Job Responsibilities:

  • Oversee the Network Operations and Service Desk departments, including infrastructure and applications
  • Manage and oversee all stages of the development lifecycle for new projects with relation to Network and Service Desk
  • Work to deliver products on time and on budget
  • Help to prioritize short and long term objectives
  • Maintain existing programs, seeing that necessary updates are made
  • Evaluates operations regarding established goals.
  • Communicates within IT team and across departments as needed.
  • Assesses need for new equipment and software.
  • Prepares progress and budget reports for upper management
  • Builds and maintains relationships with outside vendors.
  • Manages company help desk.
  • Contributes to team effort by accomplishing related results as needed.



  • Bachelor’s degree in information technology, information systems, computer science or related field (graduate degree a plus)
  • Minimum 5 years’ experience working in IT operations
  • Minimum additional 3 years’ experience overseeing IT teams and projects
  • Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems
  • Strong interpersonal, communication and leadership skills
  • Ability to manage and prioritize tasks and projects








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